Privacy Policy

The Privacy Policy explains how your personal data is collected, used and shared online when you visit this website www.bobochacha.com and how we committed to protecting your privacy.

The policy sets out our obligations and responsibilities and your rights under the law. It explains how you can instruct us if you prefer to limit that information and the procedures that we have in place to safeguard your privacy.

 

Please read this Privacy Policy carefully. If we do not agree with this Privacy Policy, you must not use this website and submit information to us directly or indirectly. Otherwise, you are deemed to have accepted the Privacy Policy when you use this website.

The Privacy Policy is intended to meet our duties of Transparency under the “General Data Protection Regulation” or “GDPR”.

 

1) About us

Our website is owned and operated by KA-YAT Limited, a company incorporated and registered in England and Wales under company number 12169991, whose registered address is 192 Tooting High Street, London SW17 0SF.

 

2) How we collect your information

We may collect your personal data when you use the website directly or indirectly. Our website may contain links to other websites. Please note that we have no control over how your data is collected, stored and used by other websites. You may want to check the privacy policies of their websites.

 

Your personal data we collected include name, gender, date of birth, company name (if applicable), job titles, email address, address, telephone number(s), IP address and web browser type.

 

You may provide us with your information in a number of ways including:

  • subscribing to email updates and other subscriptions and features made available on the website from time to time;

  • corresponding with us by telephone or email;

  • through online orderings or bookings;

  • via survey feedback forms/devices in our restaurant or through third party apps.;

  • using the wi-fi in our restaurant;

  • connect us through third party social media applications (e.g. Facebook, Instagram and etc);

  • when you order delivery and collection services, you may provide us with your debit/credit card details. Even though we will not store this information, the card service providers will instead process and store this information in accordance with their privacy policies.

 

All personal data is processed and stored securely and we will comply our obligations and safeguard your rights under GDPR at all times.

 

3) How we use your personal data

We may use your personal data for the following purposes:

  • processing your online order;

  • providing reservation and booking services;

  • processing your payment;

  • dealing with your email or telephone enquiries and requests;

  • personalising and tailoring our service to you;

  • market research;

  • meeting legal, regulatory and compliance requirements;

  • providing you with promotional offers information that may be of interest to you;

  • providing you with emails that you have opted into. If you wish us to stop emailing you with information in connection wit the website, you may unsubscribe or opt-out at anytime by clicking “unsubscribe” link in the emails we send you;

  • to notify you about changes to our service;

  • We gather this information and statistics for the purposes of monitoring website usage and gathering feedback to allow us to continually improve our website.

 

4) Your rights relating to your Personal Data

  • The right to access to your Personal Data that we hold about you to enable you to verify its accuracy and if incorrect have it amended;

  • The right to delete your personal information should there be no continuing lawful reason for us to keep your personal data and we are not required by law to hold the data;

  • The right to object to processing of your personal data, as permitted by applicable law;

  • The right to restrict the processing of your Personal Data where you believe that there is an inaccuracy of your data;

  • The right to withdraw consent as longs as it is permissible by law however if you withdraw your consent, we may not be able to provide you with access to the certain specific functionalities of our Site. Such withdrawal will not impact the previous processing of your Personal Data due to the previous consent.

 

Should you wish to pursue your rights as detailed above you should do so be emailing us at info@bobochacha.com together with details of your request that will enable us to locate the information that you require. We may require you to submit further information in order to confirm your identity as well as to request further information in relation to your request. A fee maybe charged if the request is unfounded or excessive. We will endeavour to reply to your request within one month of the request being made but reserve the right to respond to your request over a longer period particularly where the underlying nature of the request is complex.

 

5) Security

Data Security is important to us. We take measures in order to store and safeguard the Personal Data.

Our company website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We believe that we have appropriate policies and measures in place. We will not keep your data for any longer than necessary for purposes for which it was collected.  There will be limited users access to the data for sensitive data files. Data files will be password protected. Where we are required to disclose Personal Data or want to disclose to third parties this will only take place within applicable laws.

The internet is not a secure medium. We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.

 

6) Retention of Personal Data

Your Personal Data will be kept for as long as required, and/or for as we have your permission to keep it. Your data will only be stored in the UK.

 

7) To Whom we share your Personal Data?

We will not share any of your data with any third parties for any purposes unless where we are required to disclose Personal Data or want to disclose to third parties this will only take place within applicable laws.

 

Your personal data may however be disclosed to our employees and third party service providers who may access your personal information when providing services (but not limited to it support services) to us.

 

Subject to your consent, to our marketing partners who may contact you by post, emails, telephone or any other means. If you do not wish to be contacted, you can unsubscribe.

 

8) Privacy Policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

9) Use of Cookies

Our website tracks personal information through the use of cookies It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.

You may disable cookie support on your browser but be aware that by doing so, you will lose certain features that require a cookie to work properly. We may use the information collected by cookie to provide us with various statistics without identifying any individual.

 

What are cookies?

We may collect information using “cookies”. Cookies are small data files stored on the hard drive of your computer or mobile device by a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on our Site.

We use two broad categories of cookies:

  • first party cookies, served directly by us to your computer or mobile device; and

  • third party cookies, which are served by our partners or service providers on our Site.

Duration:

  • Session (transient) cookies: These cookies are erased when you close your web browsers and are not used to collect information from your computers. They typically store information in the form of a session identification that does not personally identify the user.

  • Persistent (permanent or stored) cookies: These cookies are stored on your hard drive until they expire (at a set expiration date) or until they are deleted. These cookies are used to collect identifying information about the user, such as web surfing behavior or user preferences for a specific site.

 

Category:

  • Strictly necessary cookies: These are the cookies that let your visitors browse through your site. They are also necessary for security reasons. 

  • Functional cookies: These cookies "remember" registered visitors/customers in order to improve their user experience. 

 

Take a look at the table below to see which cookies we place on Wix sites:

 

  • Facebook
  • Instagram

bobochacha is a trading name of KA-YAT Limited, registered in England and Wales under registration no. 12169991 

 

Registered Office: 192 Tooting High Street, Tooting, London SW17 0SF

By signing up you agree to your personal details being used by bobochacha to send you our updates and offers. You can unsubscribe at any time, and can find more information about how we process your personal data in our Privacy and Cookie Policy and Terms and Conditions

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